Golden State Foods

  • Operation Supervisor

    Location US-FL-Apopka
    Job ID
  • Overview

    JOB SUMMARY:  Supervises the day-to-day activities related to transportation and warehousing operations to ensure that Distribution Center KPIs and governmental regulations are met.



    1. Supervises the day-to-day activities of warehouse operations, including daily work assignments, monitoring productivity, accuracy, and KPIs, and identifying areas for improvement to meet or exceed Division standards and objectives. (30%)
    1. Supervises the day-to-day activities of transportation operations (route overload cuts, personnel utilization, on-time performance, off-load rate, driver debriefing, etc.) to ensure established standards are met or exceeded. (20%)
    1. Supervises assigned staff, providing training to ensure compliance with established standards for quality, sanitation, security, and safety. (20%)
    1. Monitor fleet operations, including loading and dispatch times, vehicle and equipment utilization reports, and vehicle safety and maintenance to ensure compliance with GSF and DOT standards.  (10%)
    1. Distributes daily productivity reports and monitors daily receiving to ensure compliance with such product-related issues as QIP testing, storage, HACCP food quality standards, and new product slotting. (10%)
    1. Monitors staffing levels, including the weekly casual work schedule and relieving warehouse and transportation supervisors and leads as required, to ensure required work tasks can be achieved. (10%)
    1. Performs other related and assigned duties as necessary.


    Supervises between 20 and 100 employees



    • Productivity/quality standards:  cases per hour
    • Productivity/quality standards:  delivery efficiency and timeliness
    • Productivity/quality standards:  accuracy, timeliness, thoroughness
    • Budget
    • Cost containment
    • Teamwork within the department and across departments
    • Project/assignment standards
    • Customer satisfaction
    • Employee development
    • Safety standards and procedures:  employees
    • Safety standards and procedures:  facility and warehouse equipment


    MINIMUM QUALIFICATIONS:  Education and experience equivalent to:



    Bachelor’s degree in Business Administration from an accredited college or university (PREFERRED, NOT REQUIRED).  DOT training with appropriate agencies.



    3+  years of relevant work experience in warehouse and transportation operations, including inventory, and shipping and receiving


    Knowledge, Skills and Abilities


    Knowledge of (B/basic; J/journey; E/expert):

    • Shipping and receiving concepts and techniques (E)
    • Relevant safety policies, practices, and procedures (E)
    • Transportation concepts and procedures (J)
    • Transportation and logistics principles (J)
    • DOT regulations, policies, and procedures (J)
    • Supervisory concepts and techniques (J)
    • PC word processing/spreadsheet software (J)
    • Inventory control concepts and techniques (B)
    • Labor contracts and labor union environment (B)

    Skill and ability to:

    • Supervise and motivate employees in a team-based environment
    • Interpret transportation and warehouse anomalies and identify appropriate solutions
    • Communicate and coordinate effectively with employees verbally and in writing
    • Read and process written information with a high degree of accuracy
    • Work effectively in a general business environment, with a focus on high levels of quality and customer service
    • Travel via airplane and drive an automobile
    • Act in accordance with GSF’s Values and Creed


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