Golden State Foods

Regional Distribution Center Manager

US-NC-Pineville
Job ID
2017-2642
Category
Manager-Distribution

Overview

This Regional Distribution Center (Facility) Manager will be responsible for 4 distribution centers in the East Coast (Charlotte, NC; Orlando, FL; Miami, FL and Suffolk, VA). He or she plans, directs, and coordinates the ordering, warehouse, and distribution activities of two or more distribution centers to ensure customers obtain required products in a timely manner. 

Responsibilities

  • Communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance QCD’s reputation. (20%)
  • Through subordinates, manages assigned staff in multiple centers, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)
  • Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of products to customers’ stores. (15%)
  • Directs various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual recosting meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)
  • Develops and implements distribution center policies and procedures in assigned centers (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)
  • Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance and profitability objectives. (10%)
  • Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)
  • Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)
  • Performs other related and assigned duties as necessary.

 

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Manage, through subordinate managers, approximately 100 to 400 employees.  Decisions have a significant financial and operational impact

 

PERFORMANCE CATEGORIES

  • Productivity/quality standards:  GSF policies, procedures, and standards
  • Productivity/quality standards:  KPIs
  • Productivity/quality standards:  financial performance
  • Budget and cost containment
  • Employee development
  • Teamwork within the department and across departments
  • Project/assignment standards
  • Customer satisfaction
  • Safety standards and procedures:  employees
  • Safety standards and procedures:  facility and warehouse equipment

 

Qualifications

Education/Certification:

Bachelor’s degree in business administration or finance from an accredited college or university

 

Experience:

10 or more years of relevant work experience in product distribution or manufacturing plant management.

 

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

  • Financial planning and analysis (E)
  • Customer service concepts and practices (E)
  • Warehousing and transportation concepts, practices and procedures
  • Management concepts and practices (E)
  • Inventory control concepts and practices (E)
  • Management/supervisory concepts and practices (E)
  • Human resources policies and procedures (J)
  • General accounting principles and procedures (J)
  • Restaurant operations (B)
  • Legal environment (B)
  • PC word processing/spreadsheet software (B)

 

Skill and ability to:

  • Negotiate effectively with vendors
  • Analyze and resolve complex problems
  • Manage and motivate employees in a team-based environment
  • Interpret operations anomalies and identify appropriate solution
  • Prepare and deliver presentations to management, customers, regulatory agencies, and other external organizations
  • Develop long-term, high level relationships with customers
  • Communicate and coordinate effectively with internal and external customers verbally and in writing
  • Communicate and coordinate effectively with vendors verbally and in writing
  • Communicate and coordinate effectively with employees verbally and in writing
  • Travel via airplane and drive an automobile
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Act in accordance with GSF’s Values and Creed

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